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	<title>Comments on: Fostering Good Customer Relations on the Front Line</title>
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	<link>http://blog.allegiance.com/2007/08/fostering-good-customer-relations-on-the-front-line/</link>
	<description>Increasing Customer and Employee Loyalty, Satisfaction and Engagement</description>
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		<title>By: ira etsa heathcote- fumador</title>
		<link>http://blog.allegiance.com/2007/08/fostering-good-customer-relations-on-the-front-line/comment-page-1/#comment-944</link>
		<dc:creator>ira etsa heathcote- fumador</dc:creator>
		<pubDate>Mon, 23 Mar 2009 11:51:57 +0000</pubDate>
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		<description>thank you very much for the information.</description>
		<content:encoded><![CDATA[<p>thank you very much for the information.</p>
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		<title>By: Carrie T</title>
		<link>http://blog.allegiance.com/2007/08/fostering-good-customer-relations-on-the-front-line/comment-page-1/#comment-469</link>
		<dc:creator>Carrie T</dc:creator>
		<pubDate>Tue, 05 Aug 2008 18:09:42 +0000</pubDate>
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		<description>I know this post is a little old but it has some great information!!  It reminds me of a &lt;a href=&quot;http://www.deliverandmeasure.com/&quot; title=&quot;customer service book&quot; rel=&quot;nofollow&quot;&gt;customer service book&lt;/a&gt; that I have been reading.  It is about getting back to the basics and creating customer loyalty.  It goes right along with this discussion.  I wish more companies would take this outlook with their customer service.</description>
		<content:encoded><![CDATA[<p>I know this post is a little old but it has some great information!!  It reminds me of a <a href="http://www.deliverandmeasure.com/" title="customer service book" rel="nofollow">customer service book</a> that I have been reading.  It is about getting back to the basics and creating customer loyalty.  It goes right along with this discussion.  I wish more companies would take this outlook with their customer service.</p>
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